AIMention Toolbox › Law firms › Marketing and reviews
Ask satisfied clients for reviews
At the end of a matter, satisfied clients get a simple review request, and AI drafts replies that don't reveal anything confidential.
At the end of a matter, satisfied clients get a simple review request, and AI drafts replies that don't reveal anything confidential.
You close matters well but have few reviews.
Your state's rules make review requests impractical for your practice.
When a matter closes well, the client gets a short request with a link to your Google Business Profile. When reviews come in, AI drafts a reply that thanks them without confirming they were a client or mentioning the matter. An attorney approves each one.
Nobody has published results for this one yet, so this use case rests on my judgment. If you’ve done it, tell me how it went.
Listed alphabetically. Lowest plan that does this job, checked on each vendor’s own pricing page.
| Tool | What it does here | Starts at | Price checked |
|---|---|---|---|
| Google Business Profile | Where clients leave and you reply to reviews, free | FreeReply to reviews once your profile is verified. | Oct 11, 2026 |
Write a short reply to this Google review of our law firm: [paste review]. Thank them warmly. Do not confirm they were a client, mention their matter, or reveal any detail about their case. Two sentences. If the review is negative, don't reply; tell me to handle it myself.Read what it gives you before you send or use it. You know your clients; it doesn’t.
Don't paste client confidences into a personal AI account. Use a vetted business tool, verify every output, and check your state bar's guidance.
Count review requests and replies in a typical week.
Prospective clients read reviews, but satisfied clients rarely leave one unless asked. And replying to reviews is risky if a reply reveals anything about the matter.
About 0.5 hrs a week: Requesting and replying to 3 to 6 reviews a week at about 5 minutes each. Rounded down.
Yes, and that's the risk. Even confirming someone was a client can be a problem. Keep replies generic and have an attorney approve them.
Rules on testimonials vary by state. Check your bar's advertising rules before asking.
All Law firms use cases · AIMention Toolbox · How to get your law firm found by ChatGPT and AI search
Book a free 30-minute call. I’ll tell you straight whether this one is worth it for your law firm, what it would take, and what it would cost.
We may help you set these up. Tools don’t pay us for placement.